Library PC access and printing - redux

Last month we switched over to individual logins on library, and indeed all campus student network PCs. Students now login with their student id number and their date of birth, in dd/mm/yyyy format, with the relevant information taken from our management information system. It has recently become apparent however, that some students' date of birth has been entered into our management information system in American date format, mm/dd/yyyy. Hence, if you can't login to student PCs in the library, please try entering your password in the format mm/dd/yyyy. If that doesn't help, inform a member of library staff at the issue desk, and we should have the problem rectified within 24 hours.