Monday 18 January 2010

E-mail

Two news snippets concerning e-mail:
1) From today we'll send out a reminder 3 days before you have week loan or standard loan books due back in the library. The email will say some something like:

Dear (your name here),

Your library loan is near their due date

According to our records, the following item on loan to you is approaching its due date. You can avoid having to pay a fine by renewing the item or returning it to the library on or before their due date. You may be able to renew your items either by telephoning the library (contact details below) or using the online library catalogue http://www.heritage.dbs.ie/heritage
Title: International business negotiations
Author: Ghauri, Pervez N.; Usunier, Jean-Claude
Copy no: 18607
Class: 658.4052 GHA
Due: 21 Jan 2010

If you cannot return or renew the loan item please contact the library immediately.

Please do not reply directly to this email.

Yours sincerely

DBS Library
Aungier St.: 01 417 7572
Dame St.: 01 417 8745
Portobello: 01 478 7667

library@dbs.ie

It's important not to reply directly to the email because it's being sent from an unmonitored mailbox, so any response won't be read.

The email will be will be sent to your mydbs.ie account and any other email address that we have on record. If you haven't set up your mydbs.ie account and we don't have anther email address for you, then you won't receive any emails.

Please note, this is only a courtesy reminder, if you return your books late and say that you didn't get an email saying that they were do back, that won't get you much mileage.

2) We're looking at the possibility of emailing from the online library catalogue, hence the appearance of an 'e-mail the library' option. As yet this doesn't do anything, and may indeed never do anything, in which case it will disppear and never be seen again. If it does work, then you will be able to send e-mails on specific topics to specific members of library staff

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