From now on, all the resources in the library* can be borrowed for 7 days (DVDs included!) or 2 weeks!
* well, at the exception of the Reference Only collection, of course!
Showing posts with label library loans. Show all posts
Showing posts with label library loans. Show all posts
Thursday, 25 July 2013
7 or 14 days? - Your life as a library user made simple!
From now on, all the resources in the library* can be borrowed for 7 days (DVDs included!) or 2 weeks!
* well, at the exception of the Reference Only collection, of course!
Thursday, 2 December 2010
Library Loan Due Dates
Due to the ongoing inclement weather, all loans that were due back today, tomorrow and Saturday have now been extended to Monday. If the weather hasn't improved by then, we'll think about extending due dates a little further.
Friday, 7 November 2008
Issue Desk Relocation
Much of the issue desk traffic in the main library in Aungier Street consists of queries. It's true, honest. Queries take longer to process than simple book issues or returns. At peak times, this causes queues to build up. Queues can make students (and staff) frustrated. Frustrated students and staff don't make for a happy library environment for either.
In order to better deal with queries, and prevent queues from building up, from Monday, we will be relocating book issues and returns to the smaller issue desk in the short loan section. Turn left as you enter the library and left again. You can't miss it.
The main issue desk will be devoted to enquiries and all staff-student transactions that do not involve issuing or returning books. For example, if you are returning books and want to pay a fine, go to the short loan issue desk. If you are paying a fine for books previously returned, go to the main issue desk.
If you are short of time, why not use the self-issuing station and the book return box? Regarding the book return box however, I feel compelled to mention to a few (and only a few) of you that the book return box is a big box that you put books into, which is emptied by staff at regular intervals. We do not have a pixie in there who magically takes books off your account (we did, but he quit after being flattened by textbooks once too often ). Hence if you are returning books and want to borrow more, please use the issue desk! If you don't, you will cause delays while staff retrieve your books from the box.
We will be interested in any feedback that you may have concerning this change. Let us know if you think it works, or not.
In order to better deal with queries, and prevent queues from building up, from Monday, we will be relocating book issues and returns to the smaller issue desk in the short loan section. Turn left as you enter the library and left again. You can't miss it.
The main issue desk will be devoted to enquiries and all staff-student transactions that do not involve issuing or returning books. For example, if you are returning books and want to pay a fine, go to the short loan issue desk. If you are paying a fine for books previously returned, go to the main issue desk.
If you are short of time, why not use the self-issuing station and the book return box? Regarding the book return box however, I feel compelled to mention to a few (and only a few) of you that the book return box is a big box that you put books into, which is emptied by staff at regular intervals. We do not have a pixie in there who magically takes books off your account (we did, but he quit after being flattened by textbooks once too often ). Hence if you are returning books and want to borrow more, please use the issue desk! If you don't, you will cause delays while staff retrieve your books from the box.
We will be interested in any feedback that you may have concerning this change. Let us know if you think it works, or not.
Friday, 19 September 2008
Due dates and reminder messages
Last year some students, usually in the process of paying a fine, asked if they could be reminded when the due date of their loans approached. At the time, the sheer logistics of the exercise prevented us from doing so. However, the implementation of DBS student e-mail means that we are now in a position to send gentle reminders to students whose loans are approaching their due date.
Starting very shortly we will be sending reminder e-mails to students whose books are due back in the library three days from the date the e-mail is sent. The reminder message will be sent to your DBS student e-mail address. If you would prefer the message to be sent to another e-mail address, please ask library staff.
Starting very shortly we will be sending reminder e-mails to students whose books are due back in the library three days from the date the e-mail is sent. The reminder message will be sent to your DBS student e-mail address. If you would prefer the message to be sent to another e-mail address, please ask library staff.
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